8 | Attrition is about 17% at Infosys, the company Verizon is using for outsourced IT (簡訳:Infosysの損耗は約17%で、VerizonがITのアウトソーシングに使用している。) | ----------- | |
FierceWireless: Wireless | 2019-04-20 02:00 | ????0? | |
Last October, Verizon notified many of its information technology employees that their jobs were being transferred to Infosys and that they would become Infosys employees. The deal amounted to about $700 million for Infosys. The Verizon IT employees were offered compensation that was comparable to what they received at Verizon. According to the Wall Street Journal, about 2,500 Verizon employees were affected.In January, the Times of India reported that Infosys’ contract with Verizon had grown from $700 million to about $950 million. Verizon declined to elaborate on its relationship with Infosys for this story. A company spokesperson referred to its official statement from December 2018, which said: “We’ve recently reached an agreement to transition select functions within Verizon’s global information technology (IT) organization to Infosys. All impacted employees will receive comparable, competitive offers, and are expected to transition to Infosys in the fourth quarter 2018 to continue performing functions that will now be IT Managed Services for Verizon. We have an extremely talented team at Verizon and are fortunate to continue to work with them in this new capacity.”On its earnings call for the fourth quarter and year ending March 31, 2019, Pravin Rao, COO of Infosys, said attrition among Infosys employees has been higher than the company expected: between 17.8% and 18.3%. He said attrition was highest among workers with three to five years’ experience among its global workforce and with two to three years’ experience among its American workforce. The company is taking steps to reduce the level of attrition, including increasing compensation for its U.S. employees by about 1% to 1.5%. He said Infosys would be comfortable with a 10% to 15% attrition rate, and that it would probably be on the higher side at around 13%.Indianapolis, on the other hand, is not home to any major telecom company. The city’s biggest employers are in healthcare, which is another industry vertical that Infosys serves. But Infosys has also chosen Indianapolis as its new U.S. Education Center. The outsourcing firm is building the residential training center for its employees—and the employees of select clients—to prepare American workers in technology skills.“We are excited to break ground on our U.S. Education Center, a physical embodiment of our long-term commitment to reskilling American workers,” said Rao in a statement. “We look forward to the important role this facility will play in our efforts to train our 10,000 new American hires as well as our existing employees and those of our clients.” -- ???????? | |||
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