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| 17 | RingCentral notes unified communications gains with PCCW Global private network (簡訳:RingCentralは、PCCWグローバルプライベートネットワークとのユニファイドコミュニケーションの向上に注目しています) | ----------- | |
| ComputerWeekly.com | 2020-12-03 02:20 | ????0? | |
| RingCentral describes itself as a leading provider of cloud message video phone customer engagement and contact centre solutions for businesses on a worldwide basis. Its offerings are claimed to be more flexible and cost-effective than legacy on-premise PBX and video conferencing systems and the company sees its mission as empowering modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location.With PCCW Global’s Console Connect technology, it believes it can enable customers to utilise private network connections for their business communications with additional control and management capabilities. It says some enterprises in industries such as healthcare, financial services and education will see particular benefit from networks with high availability and superior quality to access its services and ensure business continuity.PCCW says that since the start of the Covid-19 pandemic, there has been an enormous rise in the use of collaboration tools as enterprises look to support an increasingly virtual workforce. Also, it says, by having the ability to augment and scale their networks to accommodate rapid growth or spikes in demand is a powerful tool for software-as-a-service (SaaS) providers such as RingCentral and its enterprise customers.PCCW Global says that as businesses accelerate their adoption of cloud-based technology and unified communications, the availability of cloud-based communication services on the Console Connect platform will give them greater network flexibility and reach. With PCCW Global’s Console Connect software-defined interconnection platform, which is available via more than 350 datacentres globally, enterprises can establish on-demand private network connections to RingCentral’s global unified communication services through the Console Connect web portal.“Some of those network security and performance benefits are extended to an enterprise customer’s remote workers, who will most likely be using a VPN to access their work applications or collaboration tools,” he said. “Once connected to their corporate network, remote workers will then be using a secure, direct connection to access these applications, which eliminates some of the risk and performance issues they would encounter if they were only using the public internet. -- ???????? | |||
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