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| 7 | BT Group pushes back digital switchover deadline (簡訳:BTグループ、デジタル移行期限を延期) | ----------- | |
| ComputerWeekly.com | 2024-05-20 20:50 | ????0? | |
| In practical terms, Openreach has been implementing what it calls a Stop Sell process that is triggered when a majority (75%) of premises connected to a particular exchange can get a full-fibre connection. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over Openreach’s full-fibre network. The business is giving communications providers such as BT, Sky, TalkTalk and Vodafone, which all use its network, a year’s notice that it will no longer be selling legacy analogue products and services in these circumstances.Yet as the programme has been carried out, Openreach has had to alert service users that if they have anything connected to a phone line, such as a care or security alarm, they will need to check with the equipment supplier whether their devices could work over the new fibre network. There have also been fears that older telephones – currently powered by local telephone exchanges – could be cut off from the new network if there is a power cut. In this scenario, Openreach said users may have to “do something different” to make home phone calls.Going forward, BT said its Consumer customers – except landline-only customers, those who use telecare or who have additional needs – will be contacted and offered the chance to switch to a digital landline provided over full-fibre broadband, where available. BT’s Business division is urging all of its customers to engage early and to partner with the company ahead of making the switch, especially where there may be a requirement to test existing or upgrade to new equipment to ensure compatibility with a digital line.From this summer, BT Consumer will look to ramp up non-voluntary migrations for customers who do not identify as vulnerable or have additional needs, in areas where data sharing agreements have been signed with the local authority or telecare provider. For those who did not have broadband – which includes business customers with specialist connectivity requirements, including some alarms, lift and emergency lines, ATMs and payment terminals – BT assured that it was working on an interim, dedicated landline service designed to keep these customers connected while moving them off the analogue PSTN.“The urgency for switching customers onto digital services grows by the day because the 40-year-old analogue landline technology is increasingly fragile,” said BT Group chief security and networks officer Howard Watson. “Managing customer migrations from analogue to digital as quickly and smoothly as possible, while making the necessary provisions for those customers with additional needs, including telecare users, is critically important. -- ???????? | |||
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