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TfL suspends Wi-Fi service as Extinction Rebellion spreads

Transport for London has cut off its public Virgin Media Wi-Fi service to disrupt climate change protests

Transport for London (TfL) has cut off its public Wi-Fi service at the request of the British Transport Police (BTP) in an attempt to make it harder for climate change activists to coordinate and organise during a day of planned disruption to London Underground services.

The disruption to the tube service became apparent to commuters during the morning rush hour on 17 April 2019, when passengers reported being unable to access the Virgin Media-backed service.

In a brief statement, TfL confirmed the network had been temporarily deactivated. “We’re working closely with the police to manage the impact of disruption to London’s transport network. Customer Wi-Fi in underground stations has been temporarily switched off after a request from British Transport Police. We will restore access as soon as we are able to do so,” said a TfL spokesperson.

A BTP spokesperson said: “In the interests of safety and to prevent and deter serious disruption to the London Underground network, British Transport Police has taken the decision to restrict passenger Wi-Fi connectivity at tube stations. This follows intelligence that Extinction Rebellion protesters intend to cause disruption to tube services during Wednesday 17 April.

“We apologise for any inconvenience this may cause and we would like to assure passengers that this decision is not taken lightly and will be reviewed throughout the day. The force continues to work closely with Transport for London and the Metropolitan Police Service in keeping disruption to a minimum.”

Virgin Media declined to go into details about its role in the shutdown, but confirmed it was complying with an instruction from the police and stressed that the situation was temporary. A spokesperson added: “Connectivity will be restored as soon as possible.”

The capital’s public transport services are being targeted by Extinction Rebellion, a growing group of activists who believe that conventional approaches to tackling climate change are failing in the face of inaction by governments and large enterprises with vested interests, and that as time runs out to make the radical changes needed to preserve a liveable planet for future generations, the time has now come for non-violent direct action and civil disobedience.

It established five peaceful protests and sit-ins at Marble Arch, Oxford Circus, Parliament Square, Piccadilly Circus and Waterloo Bridge on Monday 15 April, and plans to remain until 29 April 2019. Around 300 activists have been arrested since the protests began.

The group confirmed plans to disrupt public transport yesterday, saying: “Participants will peacefully break the law in order to stop the tube and then will wait to be arrested.

“We sincerely apologise to all those who may suffer as a consequence of this disruption. In any other circumstances we would never dream of disrupting the tube but this is an emergency.

“We request that workers do not intervene in the protests to ensure that they go as smoothly and safely as possible for all involved.”

Extinction Rebellion has three main demands: that the government declare a climate and ecological emergency, working alongside other institutions and groups to communicate the urgency for change; that the government act now to halt biodiversity loss and reduce greenhouse gas emissions to net zero by 2025; and that the government create a Citizens’ Assembly to lead on climate and ecological justice.

Virgin Media originally set up the tube’s Wi-Fi service at a few key stations ahead of the 2012 London Olympics. It proved such a success that TfL kept it in place, with the service being expanded and rolled out across the network.

The Wi-Fi service is available at more than 260 tube stations, with a few exceptions, mostly due to ongoing Crossrail work. It does not, however, work in the tunnels, although TfL has been testing 4G mobile technology that would enable this.

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